What is eWhiteboard?
The eWhiteboard is a cloud-based application that captures, tracks and reports on your teams performance in real-time. Our reporting tools can give quick snapshots on overall performance of your office and drill down to the granular level to provide individual results down to the hour.
Our diverse platform can scale across multiple industries with a primary focus on call centers and collections, but is easily transferable to any sales department. This application serves as a supplemental tool to your existing CRM software to help your managers and supervisors effectively run their team.
It’s Micromanagement without the Micromanaging
Accountability
Keep your staff accountable to their quotas and give them the tools to manage themselves.
Performance
Help your team perform at the highest levels by tracking KPI’s and identifying areas for improvement.
Value
The costs of attrition or retaining underperformers can greatly impact the bottom line. The eWhiteboard helps you be proactive rather than reactive.
Transparency
People perform better when they know what their expectations are and where they stand in relation to it. Don’t hide their expectations, broadcast it for all to know.
Recognition
Reward your top performers with the recognition that they deserve. Our slideshow feature helps broadcast success for all to see.
Analytics
Find out what works and what doesn’t or better yet, who works and who doesn’t.
Make faster, better business decisions with easy, powerful, and secure tools to explore data and share insights.
Anywhere
Take your business with you and make data-driven decisions from any device no matter where you are.
Anyone
Programming not required. Uncover patterns and trends with easy, intuitive data discovery tools.
Secured
Finally deliver a single version of the truth, and protect it with eWhiteboard.
Enterprise-ready analytics.
Leave spreadsheets in the dust and explore your data in rich, interactive visualizations. Share business insights with 1000s of users on any device. And know that every user is analyzing accurate, realtime information with the most powerful unified analytics platform on the market
Enterprise-grade security.
Our on-demand hosted solution delivers robust service by providing top-level security, scalability, performance, reliability and built-in disaster recovery. Don’t be left in the dark, have peace of mind that your valuable data is secure.
Core Features
Track Production
Your monthly quotas are not generated in one lump sum, they accumulate over the entire month. Track your production daily and even hourly to ensure that your staff is working to achieve their goals to help your company achieve yours.
Manage Teams
Break down your staff into teams and provide Team Leads with the tools to manage their own team and compete with others.
Slide Show
Recognize your staff with our real-time alert feature broadcasting each success and recognizing individual as well as team achievements.
Reports
Our robust reporting tool helps you zoom in and out of your data by getting granular and analyzing your staff from every perspective. Identify opportunities for growth and areas to build on your strengths.
eWB Manager
This proprietary tool takes all subjective decision-making away and relies on data to help identify areas of success and failure. With easy-to-identify color coding, your staff will be able to self-manage and adjust on the fly, with updated daily goals to help reach monthly quotas. Your staff will always know what they need to do to meet their performance expectations.
Individual Performance Tracking
Stop sifting through piles of data to track and report on individual performance. Our Individual Performance pages isolate each user and reports on all of their KPI’s on easy to find and read page.
Track all of your metrics and performance goals in real-time
Daily
Monthly
Quaterly
Annual
Responsive Layout Design
Our website is designed to work on both desktop as well as portable devices to keep your mobile team informed.
Desktop
The most comprehensive layout with full range of features.
Tablet
Responsive site scales easily to tablet mode without loss of features.
Mobile
Our compact design allows for ease of access to most used data.
